details of our process, turn around time table & when to place your order
PLACING YOUR ORDER
Once you have chosen your Semi-Custom Collection and all the Embellishments you'd like to include for your order, you'll send us an email including all these pieces. We'll then create your invoice for payment and send over our contract to be signed and submitted. After we have received both, you have officially been booked with us and the process will begin!
THE DESIGN PROCESS
We will then send over our Design Process Order Form, where you'll fill out all your wording and details. You'll review all our options and colors to choose, within this form. We'll need this form submitted to begin the design process. Once it's started, we'll send over your proofs via email through a PDF file. Your order comes with three complimentary proofs.
THE PRINT & PRODUCTION
After the design process is complete and your final design proof is approved and we received your final payment, your order will then go into print and production. The turn around time for your print and production is dependent on what's included with your order, which we'll go through with you in the beginning of the process.
After your order is complete and ready to ship, we will then contact you with your shipping and handling payment invoice. This is billed separately, because the cost is dependent on the weight and destination of your package. All orders are shipped ground which is 2-7 days, dependent on the